Customer Relationship Manager
Using an advanced customer relationship management (CRM) to manage your information is an important advantage for businesses today. And getting the most productivity benefits from a sales force system is becoming one of the top priorities for small, medium and big sized companies.

DCT CRM is fully integrated business WEB Based application designed to meet the business requirements of Enterprise, Medium and Small Business Companies.

DCT CRM Opportunity Tracking tool gives you a current, comprehensive view of all your sales activities. Know where every customer is in the sales cycle, deal size, contact history, even competitor information to help craft more effective messaging. Dynamic Reports & Dashboards provide an easy, accurate read of everything going on.
SAP Solution for Utilities can optimize your operations, improve return on your assets, and identify and deliver new products that can help you reach your growth potential.

The potential benefits?

Reduced cost-to-serve
Reduced processing time – from meter reading to invoice to bill correction
Increased number of customers and average revenue per customer
Lower energy-procurement costs
Lower maintenance costs
Reduced accident-frequency rate
Fewer outages