Organization Change Management
To maximize the value of your enterprise technology investments, you must actively involve employees in a change program. However, this alone is not enough. You must define new business processes that are aligned with your enterprise strategy and vision to achieve your expected outcomes. DCT employs a holistic approach to Organizational Change Management (OCM) that involves a 3-prong approach: People, Processes, and Technology.

DCT organizational change management professionals helps utilities create a successful foundation for positive, impactful change. We partner with clients to develop an approach that expedites the change process while minimizing business disruption; resulting in a fast return on investment.

OCM Services
Organizational Readiness Assessment
Organizational Design and Development
Communications Planning and Delivery
Knowledge Transfer and Training Needs Analysis
Training Delivery and Follow-up
SAP Solution for Utilities can optimize your operations, improve return on your assets, and identify and deliver new products that can help you reach your growth potential.

The potential benefits?

Reduced cost-to-serve
Reduced processing time – from meter reading to invoice to bill correction
Increased number of customers and average revenue per customer
Lower energy-procurement costs
Lower maintenance costs
Reduced accident-frequency rate
Fewer outages